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Generally, we recommend you replace products annually to ensure you’re always getting the best experience. For products that don’t have an expiration date (like cosmetics), a good rule of thumb to follow is that they’re stable for 3 years from the time of manufacture, as long as they’re stored at room temperature or as indicated on the product label.

Unfortunately, we don’t have any samples to send at this time. Our coupon offerings do vary throughout the year but if you reach out to us via email, Instagram Direct Message, or Facebook Private Message, we would be more than happy to see if we have any savings we might be able to send your way!

First off, our heartfelt congratulations on your new arrival! Though our New Parent Offer/New Parent Pack is no longer available, we have some terrific gift sets and packs available to help welcome you and baby to the world of JOHNSONS®! Check them out HERE.

If you are unable to find a product in-store or online it may be out of stock, but there is also a chance that it has been discontinued. We want you to know that discontinuing products is never an easy decision. We understand that every JOHNSONS® product and formulation has a legion of fans – new and old - who have seen positive and impactful changes from using that product. Please feel free to reach out and we can confirm if the product is still available.

JOHNSONS® Baby Powder was discontinued in North America in May 2020. The decision to discontinue talc-based Johnson’s Baby Powder product was made as part of a broader decision tied to COVID-19 that will phase out products that are in low consumer demand. You can expect to continue to see stock through the end of 2020 but it may become increasingly difficult to find over time both in-stores and online, as product sells out. We will continue to offer JOHNSON’S^® Aloe & Vitamin E Powder, made from cornstarch, to gently absorb excess moisture after a bath or in-between changes.

On each product page, you'll find a list of ingredients that you can click on to learn more about. We provide details about what each ingredient is derived from and its function in the product. Each and every ingredient in our products have been thoughtfully considered while keeping your baby’s health in mind.

You can also view our entire glossary of ingredients as well as our commitment to care and safety here: https://www.johnsonsbaby.ca/safety-standards. For more than 125 years JOHNSONS® mission has been to create the gentlest baby products in the world.